Credit Card | Bill sent even after expiry of credit card, penalty imposed

File Photo Delhi: A consumer court in Delhi has directed SBI Cards and Payment Services to pay Rs two lakh for sending bills to customers despite their credit cards being expired. The New Delhi Consumer Disputes Redressal Forum has directed a credit card issuer to pay former journalist MJ Anthony for deficiency in service. Application rejected Anthony had complained against SBI Cards & Payments. Anthony had said that even after the credit card expired, he was billed and put on a blacklist for non-payment of charges. The consumer forum said that after entering the name of the complainant in the CIBIL system, his application for issue of credit card was also rejected by another bank. ALSO READ Consumer forum headed by Monika A Srivastava said that the loss caused by failure to provide service to the complainant and damage to credit rating cannot be compensated in money but punitive action was necessary against the credit card issuer . That is why SBI Cards has been asked to pay a compensation of Rs 2 lakh within two months. (agency)

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