The digital payment app Google Pay is expected to face increasing difficulties. The Competition Commission of India (CCI) has ordered an in-depth probe against internet giant Google, alleging that Google Pay has adopted “improper business practices”. “The Commission’s primary view is that the company has violated various provisions of Section 4 of the Act,” the CCI said in its order.
The regulator has directed its director general to investigate the matter. The inquiry has been ordered, alleging that Google Pay has allegedly adopted unfair business practices. Section 4 of the Commission Act deals with the misuse of one’s dominance in the market.
Investigations against five companies
The CCI has ordered an inquiry against Alphabet Inc., Google LLC, Google Ireland Limited, Google India Pvt Ltd and Google India Digital Services Limited. “What Google is doing right now is unfair and they have set discriminatory terms. Under this, Google Pay’s competing apps are primarily denied access to the market, ”CCI said.
Concerns about commissions
Indian app developers have expressed concern over Google’s decision to pay 30 per cent commission on paid apps and any in-app services. Many developers say the company can’t force domestic app developers to use Google’s billing system to sell their digital services.
Google, meanwhile, responded by saying it was “happy” that the CCI had rejected a number of claims. “Google Pay is highly competitive and customers prefer it because its service is simple and secure,” said a Google Pay spokesperson.
First Published on November 10, 2020 8:43 am
Web Title: google comes under cci lens again regulator orders probe into payments system google pay online payment app jud 87